In a franchise system, who typically provides training and support to the franchisee?

In a franchise system, the franchisor typically provides training and support to the franchisee. This is because the franchisor has established the brand, developed the business model, and created the operational procedures that ensure consistency and quality across all franchise locations. Training may cover various aspects of running the franchise, including marketing, sales, customer service, inventory management, and compliance with industry regulations.

Support from the franchisor can also extend beyond initial training to include ongoing assistance, such as updates on best practices, promotional strategies, and ways to enhance profitability. This ongoing relationship is crucial for maintaining the brand's reputation and ensuring that franchises operate effectively within the established framework.

In contrast, while other franchisees may share experiences and tips, their support is usually informal and varies significantly from one franchisee to another. The local business community might provide network opportunities or local market insights, but they do not have the same vested interest or resources as the franchisor. Government organizations might offer general business advice or assistance in various areas, but they are not directly involved in the franchise's specific training and support. Thus, the primary responsibility for training and supporting franchisees lies with the franchisor.